1   General

These Terms and conditions (T&Cs) apply to the following

• Artists, bands and performers and any advertised attractions may be subject to change.

• No trading or promotional activities are allowed within the venue without Somerton Music and Arts Festival CIC (SMAF) prior consent.

• The provision or sale of goods using unauthorised event logos is not permitted.

• Unauthorised professional recording equipment is not permitted and may be confiscated.

• Tickets or goods from unlawful street traders/touts are invalid.

• No unauthorised buses, coaches or trucks will be allowed on site.​

2   Authorised Filming and Photography

• You give consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This also includes filming by the police or security staff which may be carried out for the security of event goers and/or the prevention of crime.

3   Refunds 

Refunds are only considered on major cancellation, substantial alteration or by special exception determined by SMAF. Refunds should be obtained from the point of purchase, no later than three months after the event. A minimum of the proportionate amount of the face value of the ticket will be refunded.

4   Age Policy 

• Children under 16 must be accompanied by a parent or guardian (18 or over) ticket holder at all times.

• We do not accept any parental or supervisory duty of care or liability for any under 18s on site.

5   Alcohol & Drugs Policy

• Festival and other event goers are not permitted to bring alcohol or any illegal substance into the venue (bars are available in the arena at Somerstock). Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction from the site and no admission refund given. (www.rehab4addiction.co.uk/country-wide/drug-alcohol-rehab-somerset)

• Items that are confiscated will not be returned.

• Where food and drink is available for purchase at a Somerton Music and Arts Festival event a “Challenge 25” policy will be in place for all alcohol; this includes Somerstock.

• Under 18s are not permitted to purchase alcohol on site.

• In line with licensing law it is illegal for alcohol to be purchased on behalf of under 18s.

6   Tickets and Wristbands for Somerstock

• Tickets are non-transferable and only valid when purchased from official agents of SMAF.

• Tickets/wristbands purchased from unauthorised sources will be rendered invalid and holders refused admission.

• Tickets must be exchanged for a wristband at first entry. Wristbands permit leaving and re-entry to the site. No re-admission after 10.00 PM.

• Tickets must be valid, presented in full, (in the event of accidental damage, refer to point of purchase prior to event).

• Tickets remain the property of SMAF.

• SMAF will not issue duplicate tickets for lost or stolen tickets.

• Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of SMAF.

• Wristbands are provided for all event goers. Parents and carers are asked on admission to the event to add two contact phone numbers on the wristband of all minors.

• See 12 “Further Information for Festival Goers with Disabilities” for special arrangements on tickets/wristbands for festival goers with disabilities.

7   Security

• Festival security is managed on behalf of the organisers by a licensed security provider.  In addition, official festival stewards, who can be identified by high visibility jackets and authorisation ID, are on duty throughout the event.

• SMAF reserves the right to evict a customer without refund, and/or refuse admission or re-admission.

• Anti-social behaviour may lead to eviction.

• You may be body/bag searched at the entrances, on the site or when leaving.

• Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to the event or to another person, will be confiscated.

• Any person carrying illegal items or carrying out illegal activity may be handed over to the police, and will be refused entry or evicted.

• Tents may be searched

• Random bag searches will be carried out on site as required

8   Damage and Losses

SMAF is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event – other than caused as a direct result of our negligence. Any lost property found on site during or following the event will be publicised on www.somertonartsfestival.co.uk,  www.somerstock.co.uk and on the Somerstock and SMAF social media channels.

9   Banned Items

Please note that only folding chairs and small bags are permitted in the Somerstock arena and that the contents must comply with these ticket and entry terms and conditions especially those relating to alcohol, food and banned items as listed below:

• Glass (bottles, jars or containers), air horns/megaphones, fireworks, blow torches and all pyrotechnics, flares and distress flares, illegal substances, unidentifiable substances, new psychoactive substances (NPS), laser equipment/pens, nitrous oxide and associated equipment (balloons / CO2 dispensers / cream dispensers), sky or ‘Chinese’ lanterns, sound systems, spray cans, unofficial tabards/high visibility reflective jackets and

• Generators, with the exception of those fixed in campervans, individual camping gas canisters (exemption for gas canisters fitted within campervans), firewood, aerosols over 250ml, petrol burners, any goods for unauthorised trading

• Any item that may reasonably be considered for use as a weapon, or which may cause danger, offence or disruption to any other person.

• Food and alcohol are available for purchase at the festival and therefore may not be brought onto the site. If you need to bring specific food or drink for personal consumption due to a medical condition, please bring supporting evidence. Snacks and food for young children are also permitted.

• Soft drinks/water are permitted in unopened plastic bottles. (Free refills of empty bottles at the water points inside the arena are available.)

• Photographic equipment is permitted provided that it is for personal non-commercial use only. In the event of any subsequent commercial use, the user agrees to pay SMAF for the cost of a licence issued for permission to take photographs / visual / audio recordings for commercial use (Cameras with lens of over 6” will not be allowed through the arena entrance),

10   Fire and Safety

• Gas cooking stoves are permitted(in campervans) in the camping area; however, open fires are not permitted anywhere on the site.

• The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere on site.

• Smoking is not permitted in enclosed public spaces or buildings including tents.

• Excessive exposure to loud music may cause damage to your hearing.

• Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

• The use of drones or similar equipment for any reason is strictly forbidden on site without written permission of SMAF.

11   Housekeeping

• Please use the bins and recycling points provided on and off site.

• No animals, other than assistance dogs, are permitted on site.

12   Further Information for Festival Goers with Disabilities

Festival goers with disabilities are welcome at all our events. Parking for blue badge holders at Somerstock is available, signposted and/or at the direction of stewards. Tickets for carers are available on a one for one basis by contacting tickets@somerstock.co.uk or by calling 07716 851528.